Discover The World Of Global Payments With Shannon Johnston

Who is Shannon Johnston and what is her role in Global Payments?

Shannon Johnston is the Executive Vice President and Chief Financial Officer of Global Payments Inc., a leading worldwide provider of payment technology and software solutions.

In her role, Johnston is responsible for the company's financial strategy, accounting, tax, treasury, investor relations, and internal audit functions. She has been with Global Payments since 2016 and has played a key role in the company's growth and success.

Johnston is a highly respected executive in the financial services industry. She has been recognized for her leadership and expertise, including being named one of the "Top 25 Women Leaders in Financial Technology" by American Banker in 2021.

Under Johnston's leadership, Global Payments has become one of the world's leading providers of payment technology and software solutions. The company has a global reach, with operations in over 100 countries. Global Payments' customers include some of the world's largest banks, retailers, and other businesses.

Johnston is a graduate of the University of Georgia. She is a certified public accountant and a member of the American Institute of Certified Public Accountants.

Johnston is a strong advocate for diversity and inclusion in the workplace. She is a member of the Global Payments Women's Leadership Council and the company's Diversity and Inclusion Council.

Shannon Johnston

Shannon Johnston is the Executive Vice President and Chief Financial Officer of Global Payments Inc., a leading worldwide provider of payment technology and software solutions. In her role, Johnston is responsible for the company's financial strategy, accounting, tax, treasury, investor relations, and internal audit functions. She has been with Global Payments since 2016 and has played a key role in the company's growth and success.

• Leadership: Johnston is a highly respected executive in the financial services industry. She has been recognized for her leadership and expertise, including being named one of the "Top 25 Women Leaders in Financial Technology" by American Banker in 2021.
• Global Reach: Under Johnston's leadership, Global Payments has become one of the world's leading providers of payment technology and software solutions. The company has a global reach, with operations in over 100 countries.
• Customer Focus: Global Payments' customers include some of the world's largest banks, retailers, and other businesses. Johnston is committed to providing these customers with the best possible service and support.
• Innovation: Global Payments is constantly innovating to develop new and better ways to meet the needs of its customers. Johnston is a strong supporter of innovation and is always looking for new ways to improve the company's products and services.
• Diversity and Inclusion: Johnston is a strong advocate for diversity and inclusion in the workplace. She is a member of the Global Payments Women's Leadership Council and the company's Diversity and Inclusion Council.
• Community Involvement: Johnston is actively involved in her community. She is a member of the board of directors of the Atlanta Symphony Orchestra and the Woodruff Arts Center.

These are just a few of the key aspects of Shannon Johnston's role at Global Payments. She is a highly accomplished executive who is committed to the company's success. Under her leadership, Global Payments is well-positioned to continue to grow and prosper in the years to come.

1. Leadership

Shannon Johnston's leadership has been instrumental in the success of Global Payments. She has a deep understanding of the financial services industry and a proven track record of success. Under her leadership, Global Payments has become one of the world's leading providers of payment technology and software solutions.

• Strategic Vision: Johnston has a clear vision for the future of Global Payments. She is constantly looking for new ways to innovate and grow the company. Under her leadership, Global Payments has expanded its product offerings and entered new markets.
• Customer Focus: Johnston is committed to providing Global Payments' customers with the best possible service and support. She understands the needs of businesses and is always looking for ways to improve the company's products and services.
• Team Building: Johnston is a strong believer in teamwork. She has built a strong team of executives and employees who are committed to the company's success.
• Diversity and Inclusion: Johnston is a strong advocate for diversity and inclusion in the workplace. She believes that a diverse workforce is essential for innovation and growth.

Johnston's leadership has had a significant impact on the success of Global Payments. She is a highly respected executive who is committed to the company's success. Under her leadership, Global Payments is well-positioned to continue to grow and prosper in the years to come.

2. Global Reach

Shannon Johnston's leadership has been instrumental in the global reach of Global Payments. Under her leadership, the company has expanded its operations to over 100 countries. This global reach gives Global Payments a competitive advantage in the payment technology and software solutions market.

There are several reasons why a global reach is important for a company like Global Payments.

• Increased market share: A global reach gives Global Payments access to a larger market. This allows the company to increase its market share and grow its revenue.
• Diversification: A global reach helps Global Payments to diversify its revenue streams. This reduces the company's risk and makes it more resilient to economic downturns.
• Access to new technologies and talent: A global reach gives Global Payments access to new technologies and talent. This allows the company to stay ahead of the competition and develop new and innovative products and services.

The global reach of Global Payments is a key component of the company's success. Under Johnston's leadership, Global Payments has become one of the world's leading providers of payment technology and software solutions.

3. Customer Focus

Shannon Johnston's commitment to customer focus is a key component of her leadership at Global Payments. She understands that the company's success depends on the satisfaction of its customers. As such, she has made it a priority to provide customers with the best possible service and support.

There are several ways in which Johnston has demonstrated her commitment to customer focus. First, she has made sure that Global Payments has a strong customer service team. This team is available 24/7 to help customers with any questions or problems they may have. Second, Johnston has invested in technology that makes it easy for customers to do business with Global Payments. For example, the company offers a self-service portal that allows customers to manage their accounts and make payments online.

Johnston's commitment to customer focus has paid off. Global Payments has a high customer satisfaction rate, and the company has been recognized for its customer service. For example, Global Payments was named a "Leader" in the IDC MarketScape: Worldwide Payment Processing 2021 Vendor Assessment.

Johnston's commitment to customer focus is a key reason for the success of Global Payments. By putting the customer first, Johnston has helped to make Global Payments one of the world's leading providers of payment technology and software solutions.

4. Innovation

Shannon Johnston's commitment to innovation is a key driver of Global Payments' success. Under her leadership, the company has invested heavily in research and development. This investment has led to the development of new and innovative products and services that have helped Global Payments to grow its market share and expand its global reach.

• New Product Development: Under Johnston's leadership, Global Payments has developed a number of new products and services that have met the needs of its customers. For example, the company has developed new payment processing solutions for e-commerce businesses and mobile payments. These new products have helped Global Payments to grow its market share and expand its global reach.
• Product Enhancements: Johnston is also committed to enhancing the company's existing products and services. For example, the company has recently upgraded its payment gateway to provide faster and more secure transactions. These enhancements have helped Global Payments to retain its existing customers and attract new ones.
• Customer Focus: Johnston's commitment to innovation is driven by her focus on the customer. She understands that the company's success depends on the satisfaction of its customers. As such, she is always looking for new ways to improve the company's products and services to meet the needs of its customers.

Johnston's commitment to innovation is a key reason for the success of Global Payments. By investing in research and development, and by focusing on the customer, Johnston has helped to make Global Payments one of the world's leading providers of payment technology and software solutions.

5. Diversity and Inclusion

Shannon Johnston's commitment to diversity and inclusion is a key component of her leadership at Global Payments. She understands that the company's success depends on the contributions of all its employees, regardless of their background or identity. As such, she has made it a priority to create a workplace where everyone feels welcome and respected.

• Recruitment and Hiring: Johnston has implemented a number of initiatives to increase diversity in the company's workforce. For example, the company has partnered with organizations that promote diversity in the workplace. The company has also implemented a blind hiring process, which removes any bias from the hiring process.
• Employee Development: Johnston is committed to providing employees with the opportunity to develop their careers. The company offers a number of programs that help employees to develop their skills and knowledge. These programs are open to all employees, regardless of their background or identity.
• Employee Resource Groups: Johnston has helped to create a number of employee resource groups (ERGs). These ERGs provide a safe and supportive space for employees to connect with each other. The ERGs also provide a platform for employees to share their perspectives and experiences.
• Community Involvement: Johnston is committed to making a difference in the community. She is a member of the board of directors of the Atlanta Symphony Orchestra and the Woodruff Arts Center. She is also a supporter of a number of other organizations that promote diversity and inclusion.

Johnston's commitment to diversity and inclusion has made Global Payments a more welcoming and inclusive workplace. The company has been recognized for its efforts in this area. For example, Global Payments was named a "Best Place to Work for LGBTQ Equality" by the Human Rights Campaign.

Johnston's commitment to diversity and inclusion is a key reason for the success of Global Payments. By creating a workplace where everyone feels welcome and respected, Johnston has helped to create a more innovative and productive company.

6. Community Involvement

Shannon Johnston's community involvement is a reflection of her commitment to giving back to the community. She understands that businesses have a responsibility to support the communities in which they operate. As a leader in the financial services industry, Johnston is in a unique position to make a difference in her community.

Johnston's involvement in the Atlanta Symphony Orchestra and the Woodruff Arts Center is particularly noteworthy. These organizations play a vital role in the cultural life of Atlanta. They provide access to world-class music and art, and they help to make Atlanta a more vibrant and welcoming city.

Johnston's commitment to community involvement is a key part of her leadership at Global Payments. She understands that a successful business is one that is connected to the community. By investing in the community, Global Payments is investing in its own future.

Johnston's community involvement is a model for other business leaders. She shows that it is possible to be successful in business and still give back to the community. Her example is an inspiration to others.

FAQs about Shannon Johnston and Global Payments

This section answers some of the most frequently asked questions about Shannon Johnston and her role at Global Payments.

Question 1: What is Shannon Johnston's role at Global Payments?

Shannon Johnston is the Executive Vice President and Chief Financial Officer of Global Payments Inc. In this role, she is responsible for the company's financial strategy, accounting, tax, treasury, investor relations, and internal audit functions.

Question 2: What is Global Payments?

Global Payments is a leading worldwide provider of payment technology and software solutions. The company's products and services help businesses accept and process payments, manage their finances, and prevent fraud.

Question 3: How long has Shannon Johnston been with Global Payments?

Shannon Johnston has been with Global Payments since 2016.

Question 4: What are some of Shannon Johnston's accomplishments at Global Payments?

Under Shannon Johnston's leadership, Global Payments has become one of the world's leading providers of payment technology and software solutions. The company has also expanded its global reach and increased its customer base.

Question 5: What are Shannon Johnston's goals for Global Payments?

Shannon Johnston's goals for Global Payments include continuing to grow the company's market share, expanding its global reach, and developing new and innovative products and services.

These are just a few of the most frequently asked questions about Shannon Johnston and Global Payments. For more information, please visit the company's website.

Moving on to the next section: Shannon Johnston's Leadership at Global Payments

Conclusion

Shannon Johnston is a highly accomplished executive who has played a key role in the success of Global Payments. Under her leadership, the company has become one of the world's leading providers of payment technology and software solutions. Johnston is committed to innovation, customer focus, and diversity and inclusion. She is also actively involved in her community.

Johnston's leadership is a model for other business leaders. She shows that it is possible to be successful in business and still give back to the community. Her example is an inspiration to others.

Global Payments is a fortunate company to have Shannon Johnston as its Chief Financial Officer. She is a visionary leader who is committed to the company's success. Under her leadership, Global Payments is well-positioned to continue to grow and prosper in the years to come.